Belk in Rome, GA Open now

Reviews about Belk

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  August 04, 2019, by Mary Kokotek
  Highly unsettling experience: I went in to Belk this evening to purchase a bottle of perfume; however, the older sales lady behind the counter was extremely rude and unhelpful. While testing perfumes, she asked my family to stop testing them, that we were leaving a cloud of perfume in the store. Wow!! When I asked her the difference between two different versions of one perfume in particular, she arrogantly replied with frustration (as though I were ignorant), "Well, they are different fragrances." I tried to explain that I was (obviously--duh!!) aware of that, but wanted to know the specific name of each. She could not even find that information, nor seemed interested in further assistance, so I told her to simply forget it, that I would look the information up online myself. On a positive note, there was a younger sales associate who quickly stepped in to help who was extremely polite....she was the antidote to the toxically-mannered older clerk. Kudos to her and a lost sale (and any future sales, for that matter!!) to the latter!!!